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College Students Grievance Redressal Committee (CSGRC)

At Tinsukia Commerce College, we prioritize creating a student-friendly environment where every student’s concerns are addressed fairly and promptly. We follow the University Grants Commission (UGC) Redress of Grievances of Students Regulations, 2019 to ensure a transparent and accountable grievance redressal process.

The regulations aim to:

  • Provide a safe and respectful environment for students
  • Offer a clear mechanism for lodging complaints related to both academic and non-academic issues
  • Protect student rights while maintaining institutional discipline

Key Provisions of the Regulations:
  1. Grievance Redressal Mechanism: Tinsukia Commerce College has established a College Students Grievance Redressal Committee to address complaints regarding academics, infrastructure, faculty relations, and student welfare.
  2. Types of Grievances: This includes academic issues, non-academic concerns (Canteen, library, etc.), discrimination or harassment, and other miscellaneous student-related matters.
  3. Timely Resolution: Complaints are aimed to be resolved within 10 days. Regular updates are provided to students on their grievance status.
  4. Complaint Submission: Students can file complaints online or in writing, with a guarantee of confidentiality in handling all grievances.
  5. Appeal Process: If unsatisfied with the resolution, students may appeal to the University or external bodies.
  6. Awareness and Outreach: The College actively educates students about the grievance process through orientation programs, workshops, and online platforms.
By adhering to these regulations, Tinsukia Commerce College ensures that student concerns are addressed effectively and efficiently, fostering a positive academic and social environment.

Sl No Name Designation Position
1 Dr. Chaytanya Bora Principal Chairperson
2 Mr. Ranjan Kalita Vice Principal Member-Coordinator
3 Dr Surajit Saikia Assistant Professor Member
4 Dr Clinton Sengra Basumatary SWO Member
5 Dr. Pradip Kr. Haloi HoD Member
6 Mr. Kaushik Hazarika GS, TCCSU Students Member
7 Ms. Prerna Mahato Secretary Girls’ Common Room, TCCSU Students Member

University Grants Commission (Grievance Redressal) Regulations, 2012 Click to View